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Chatbots 101 – What is a Chatbot?

Chatbot is a software that you can interact with conversational methods such as messaging. You can talk, ask questions or give commands to chatbots and depending on the chatbot it replies via using some pre defined rules and AI.

What is a Chatbot

It could be a software living on a widget on your website, inside a messaging application like Facebook messenger, inside a mobile app or just work as a web service without a UI.